As soon as our dedicated warehouse and shipping team have picked, packed and shipped your order, you will be emailed full tracking information and shipping confirmation for your order.
Tracking information is available for all domestic orders regardless of shipping rate selected.
For USA and International orders, tracking information availability will depend on the shipping rate and service that you selected during checkout. This is determined by Canada Post and is made available to you whenever possible.
Unfortunately, if you are shipping an order outside of Canada and have selected a shipping rate that does include tracking, your shipping confirmation email will not include tracking details for your order.
Orders are shipped Monday-Friday (excluding holidays) exclusively. This means if you've placed an order over the weekend, you will receive an order confirmation email right away but will not receive your tracking and shipping confirmation email until your package has shipped from our warehouse in Truro, Nova Scotia, Canada.